+420 211 150 000
Mon - Fri 8 am - 6 pm
FRACTAL Ltd.
Office: Bělehradská 299/132, 120 00 Prague 2, Czech Republic
Headquarters: Květná 2080/10, 130 00 Prague 3, Czech Republic
ID: 63979578, TAX ID: CZ63979578
Mon – Fri – 8:00 AM – 6:00 PM
+420 211 150 000, +420 602 237 437
fractal@fractal.cz, www.fractal.cz
HELPLINE mobile: +420 603 460 875, HELPLINE E-mail: helpline@fractal.cz
This E-mail serves for the helpline purposes only as the mobile number +420 603 460 875 support.
FRACTAL HELPLINE DAY…for passengers in need of the travel assistance in the following times:
Weekdays 6:00 PM – 10:00 PM, weekends and public holidays 8:00 AM – 10:00 PM.
This service during these times is subject to a charge of 800 CZK + 21% VAT.
FRACTAL HELPLINE NIGHT… in case of need or emergency: MON-SUN and public holidays 10:00 PM – 8:00 AM.
This service during these times is subject to a charge of 1 600 CZK + 21% VAT. For calls only, do not use text.